The Importance of Soft Skills in the Workplace – An HR Perspective

The Importance of Soft Skills in the Workplace – An HR Perspective

If your organization wants to get that competitive edge, then as a successful HR professional, you need to start to place more focus on the importance of soft skills when you are recruiting new staff and focus on the continuous development of your existing staff. Yes, the hard skills are the technical, specific abilities which can be taught. Those skills that are associated with an employee’s personality are part of the ‘soft skills’ and yes, they are tough to quantify but deliver big rewards. According to CareerBuilder, 77% of hiring managers and HR professionals surveyed said soft skills are just as important as hard skills. And 16% of those surveyed felt that soft skills were more important than hard skills. The top 5 most popular employee’s personality soft skills employers are looking for when hiring are: 1) Strong work ethic – 73% 2) Dependability – 73% 3) Positive attitude – 72% 4) Self-motivated – 66% 5) Team-oriented – 60% Click here to view the survey’s top 10 list. Soft skills, however, are often overlooked. The fact that they are often overlooked amazes me everyday! However, recently Guy Berger, LinkedIn’s Economist, reported that nearly 58% of employees who touted the soft skill of stellar communication skills were hired over the course of a year, according to an analysis of 2.3 million LinkedIn profiles for The Wall Street Journal. Soft skills play such an important role in day-to-day operations. In addition to the personal attributes that enhance an individual’s interactions as listed above, a professional’s ability to effectively communicate, lead to inspire actions, present their ideas, provide Moments of Magic for team members and clients, prospect and close sales, and problem solve can be learned! Regardless if you are a professional looking to advance in your career or the HR professional looking for specific proven ways to learn from the world’s best thought leaders - soft skills are relevant and vital to your success.  When you find learning opportunities that will help you increase your performance and your committed to implementing what you learn, everyone wins. That commitment and dedication will drive career advancement and your organization’s bottom line. As important as it is for the professional to skill up, as the HR professional responsible for your organization's people bottom line, you need to ensure that your workforce has a balance of all of these soft skills. When your teams have a lot of technical skills but an absence of soft skills, you then have a soft skills gap. It’s important to understand that these soft skills are what accompany the hard skills and help your organization use technical expertise to its full advantage and drive business. David Sturt and Todd Nordstrom, contributors at Forbes agree with Guy and me.
‘Hard skills might be what get you the job—but soft skills are what drive friendship, success and happiness at work. So brush up on these simple but crucial people skills to boost your professional success. And don’t be surprised if they help your life outside work either!’
David Sturt is the executive vice president at the O.C. Tanner Institute and author of “Great Work: How To Make A Difference People Love.” Nordstrom is Director of Institute Content. David and Todd are subject matter experts who often write about people who make a difference—what they think about, what they do, and how they achieve extraordinary results. If you are committed to advancing your career and your organization's bottom line then invest in online training opportunities.  Training with subject matter experts who are the best in the industry and specialize in soft skill topics.  At XTRAcredits our faculty of experts are the smartest thinkers and doer's in the world.  You can depend on them to deliver the training you need to get noticed and advance in your career and your organization.  

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  XTRAcredits is a full service boutique that provides continuing education led by top performance leaders from across the globe. The yellow pages for everything continuing professional development credit related.   More About the Author, Lisa Patrick:
Lisa Patrick Lisa is the founder of XTRAcredits Group Inc. and host of The Coffee With Lisa Show.
Continuing Education Expert | Speaker | Coach | Strategist – Accelerating Businesses Around the World

Working with some of the most recognized thought-leaders in the world has given Lisa the opportunity to learn and develop her unique skill to 'see through things' and opportunities that others miss!  These relationships have also provided her insights into the distinctive points of view of risk and opportunities facing the education marketplace, experts and their businesses.  These learning experiences have contributed to her success!

Lisa is relentlessly optimistic, entrepreneurial, and future-focused. She encourages contrarian thinking and rapid experimentation.

Lisa has worked with personal brands and companies such as Grant Cardone, FocalPoint Coaching, Tom Hopkins, Dr. Cherie Carter-Scott, FrippVT, Wayne Lee, International Coaching Federation, Dr. Tony Alessandra, Assessments24x7, Society of Human Resource Professionals, and much more. Find out more about Lisa by clicking here.

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