Profitable Business Relationships 101 with Jim Cathcart (IMC)

Regular price $35.00 Sale


Exclusive techniques on how to focus your communication when you cultivate relationships and build trust.

A Relationship is a direct connection between people in which value is exchanged. In order to grow (profitability) business, professionals need to focus on the value being exchanged through their relationships. Whether it’s with existing customers, your clients or future customers. Building strong relationships is one of the most important business tools any professional can master. When you have good relationships, people respond to you faster and are willing to go that extra mile.

As you learn how to cultivate connections that have high-trust and low-tension you will build profitable business relationships.

In this one-hour course, Jim Cathcart will walk you through many simple learnable ways to cultivate those relationships, to build trust, discover and fulfill the needs of the person you are building a relationship with. Jim uses stories from different industry professionals and how his strategies have applied to their professional careers.

As you learn to create a reputation that you want to be known for, you are better equipped to manage your reputation and build profitable business relationships and gain the career advancements that you need.



  • Unlock the elements of relationship management.
  • The 8 competencies to profitable business relationships.
  • Understand how your attitude reflects on others and your self-respect.
  • Effective listening skills.
  • Determine what the process is of profitable business relationships.
  • Learn the importance and keys to good communication and listening skills.




Who should take courses from XTRAcredits?

Anyone who is dedicated to advancing in their career and/or their business and requires credits towards re-certification of their professional designation or certification.

How do I login to access the XRAcredits Virtual Training Centre from the website?

The Sign In is located on the upper right hand side of our website or go to this URL:

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First, clear your cache and reboot. Second, try using Google Chrome browser. If you still have a problem, email

I have tried to purchase a course and the payment processing is not working.

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Do any of your subject matter experts offer live training for professional development or continuing education credit?

Yes, contact us to learn more. 780.628.6443 |

Can we gain access to the catalogue of courses if we don’t require continuing education credits?

Yes, contact us to talk about opportunities. 780.628.6443 x3 |

How do we gain access to the catalogue of courses if we are an association or society that you are not currently working with?

Contact us to join our growing list. 780.628.6443 |

How do I access the course after I have purchased it?

You will receive an automated email that will provide you your login information. Sign in via the link provided within your email ( to access the XTRAcredits platform. Once you have logged in, access the Training Centre to initiate your course.

Where is my course located after I sign in?

All courses purchased are located within our virtual training platform Training Centre.

When will I have access to the course?

Immediately after your purchase, once you login.

What if I need additional time to complete the course?

You have 90 days to complete your course from the date of purchase.

What will I get once I complete the course?

When you complete the course successfully, you will receive a completion certificate.

How will I know if all the necessary information that I need to apply my credits to my continuing professional development plan will be on my completion certificate?

You will be prompted to answer a short series of questions when you print your certificate that addresses all the necessary information to be applied to the certificate before you print.

Does the completion certificate have the XTRAcredits CE Provider ID on the certificate?

Yes, when the CE provider ID is required by the accrediting body.

Is there a copy of the certificate that I can access after 90 days?

You must print and retain a copy of your certificate for your own records.

What is the refund policy?

All sales are final purchase.

What is continuing education?

Continuing education involves the mandatory maintenance for re-certification of a professional designation or certification through a division of an association, society, or accrediting body of authority where the professional designation and or certification has been completed.

How do I know if I will receive continuing education credits if I complete the course?

You can find a listing of all of the Accrediting Bodies that have pre-approved this course for continuing education credits in the Accrediting Body Approvals section which is found directly below the Learning Objectives section above.

How many continuing education credits do I receive upon completion of this course?

The number of continuing education credits each Accrediting Body has pre-approved for this course are included in the Accrediting Body Approvals section which is found directly below the Learning Objectives section above.